Hot Take #4 Companies need to speak their employees' love languages.
When the dating status progresses to a lasting relationship, "love languages" are commonly used to measure compatibility and learn how the other party prefers to receive love.
In the workplace, the relationship you have with your employees is, well, a relationship too. If you learn their "love languages," you can better understand what matters most, put these relationships on more solid ground, improve employee experience, and give your employees reasons to stick around says Glassdoor.
The research performed by Glassdoor shows that the connection between employers and employees is rocky. Employers think they are fulfilling employees' needs, but employees don't quite feel the love. So how can you speak your employees’ love language?
1. Follow through on feedback: Responding and listening to feedback is critical, as a lack of equity in the workplace can lead workers to seek opportunities elsewhere.
2. Commitment to truth and transparency: Don't hide the details that your employees say matter most, and take a stand on topics that affect them and the community beyond your workplace in a way that makes them proud to work for your company.
3. Acts of vulnerability and inclusivity: Look for ways to create safe spaces for employees that positively recognize and celebrate cultural differences and individuality.
4. Fair pay and better benefits: Focus on offering employees benefits that make them feel cared for and allow them to manage their health better.
With so many languages, trying to cover all of them can prove to be a labour of love. But we hope the resources in this newsletter will inspire and help you to take action.
🧰 Tools to play with
How to give each other another chance, when the employee thinks about resigning.
Using personas to better understand your employees’ needs, experiences, behaviours and goals.
Free tools and resources to create better connection with your employees.
📚️ Recommendations worth exploring
➡️ To read on your commute to work
More than half of employees say they’re disengaged at work—with implications for both morale and value creation. To get more insights about what can be done, workers can be grouped into 6 archetypes along the satisfaction spectrum.
11 tips to create a benefits package that provides value to all your employees.
With the macro-economic landscape getting bumpier and windier by the day, we’re heading into tougher times, across all industries. More and more companies are being more mindful of their spending, and many are cutting the sugar from their offerings to employees. So how to stay a people-centric company in the bad times?
➡️ For the bookworms: Delivering Happiness by Tony Hsieh
Pay brand-new employees $2,000 to quit
Make customer service the responsibility of the entire company- not just a department
Focus on company culture as the #1 priority
Apply research from the science of happiness to running a business
Help employees grow both personally and professionally
Seek to change the world
Oh, and make money too . . .
Sound crazy? It's all standard operating procedure at Zappos, the online retailer that's doing over $1 billion in gross merchandise sales annually while keeping both their clients and their employees happy. So read the book to learn their secrets!
➡️ Binge-eating while binge-watching
Chad Littlefield is the co-founder and Chief Experience Officer at We and Me, Inc. (www.weand.me)—an organization whose mission is to make real connection easy. Forbes calls Chad a “global expert on asking questions that build trust and connection in teams.”
➡️ For podcasts lovers
Knowing how to help an unhappy employee recover their motivation and positive outlook is a great skill for a manager to have.
There is a lot you can do to help an unhappy employee as a manager. Putting in a little time and effort will massively help the unhappy individual and show the rest of the team you care and will be supportive when needed.
➡️Laugh & learn
🤝Let’s work together!
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See you again next Wednesday, with another hot take 🔥
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